Last Updated: September 2, 2026
My Bus Rental respects your privacy and is committed to protecting the personal information you provide to us when requesting transportation, communicating with our team, using our website, or booking group transportation.
We may collect information including your name, email address, telephone number, company or organization name, pickup and destination information, travel dates, passenger count, trip details, accessibility requirements, luggage information, billing information, and other information you voluntarily provide through our website, email, telephone, text message, or other communications.
We may also collect limited technical information related to your use of our website, such as browser type, device information, IP address, referring pages, and website activity.
We may use the information we collect to:
My Bus Rental may share information with transportation providers, payment processors, technology providers, professional service providers, and other service providers when reasonably necessary to prepare a quote, arrange transportation, process a reservation, provide customer support, or operate our business.
We do not sell personal information for unrelated third-party marketing purposes.
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.
Mobile information and text-message consent may only be used by My Bus Rental and service providers acting on our behalf as necessary to operate our messaging service and provide requested communications.
If you voluntarily provide your mobile number and separately consent to receive SMS messages from My Bus Rental, we may send conversational and informational messages related to quote requests, reservations, trip coordination, scheduling, customer support, dispatch, payment reminders, and other transportation-related communications.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We may retain information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.