Effective Date: May 2026
This Privacy Policy describes how My Bus Rental (“My Bus Rental,” “Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you access or use our website, submit a quote request, communicate with us, or utilize transportation services arranged through our network.
By accessing our website or submitting information to us, you acknowledge and agree to the practices described in this Privacy Policy.
We may collect the following categories of personal information:
General location information derived from IP address.
We collect information:
We collect and use personal information for legitimate business purposes, including:
We do not sell personal information in exchange for monetary compensation.
My Bus Rental operates through a nationwide network of licensed and insured transportation operators. We may disclose relevant personal and trip information to:
We may also disclose information in connection with a business transfer, merger, or acquisition. All service providers are contractually expected to maintain appropriate safeguards.
By providing your phone number to My Bus Rental through our website, quote form, or other communication channels, you expressly consent to receive:
Message frequency may vary. Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying “STOP” to any message received. After opting out, you may receive one final confirmation message.
Consent to receive SMS messages is not a condition of purchasing services. We comply with the Telephone Consumer Protection Act (TCPA) and applicable state regulations.
We may use cookies, pixels, and similar technologies for:
Third-party services such as Google Analytics and advertising platforms may collect information in accordance with their own privacy policies. You may manage cookie preferences through your browser settings.
We retain personal information only as long as reasonably necessary to:
Retention periods may vary depending on the nature of the information.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure. My Bus Rental disclaims liability for unauthorized access beyond our reasonable control.
If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):
My Bus Rental does not sell personal information as defined under CCPA. To exercise your rights, contact us using the information below. We may verify your identity before processing your request. We will not discriminate against you for exercising your privacy rights.
Our website does not currently respond to “Do Not Track” browser signals.
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites.
We reserve the right to update this Privacy Policy at any time. Changes will be reflected with a revised Effective Date. Continued use of our website following updates constitutes acceptance of those changes.
For questions or privacy-related requests, please contact:
Any dispute, claim, or controversy arising out of or relating to this Privacy Policy, the collection or use of personal information, or your interaction with My Bus Rental shall be resolved exclusively through binding arbitration conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association (AAA), unless otherwise required by applicable law.
You agree that:
By using our website, you waive the right to a trial by jury.
To the fullest extent permitted by law, you agree that:
If this class action waiver is found unenforceable, the arbitration provision shall be null and void.
This Privacy Policy and any disputes arising from it shall be governed by the laws of the State of New York, without regard to conflict of law principles. Subject to the arbitration provisions above, any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in the State of New York. You consent to the personal jurisdiction of such courts.
Residents of certain states may have additional privacy rights under applicable laws, including but not limited to: California (CCPA / CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA).
If you are a resident of one of these states, you may have rights to:
To exercise these rights, contact us at info@mybusrental.com. We may require identity verification before processing requests. We will respond within the time period required by applicable law.
In the event of a data security incident involving unauthorized access to personal information, My Bus Rental will:
Notification may be provided by email, written notice, website notice, or other legally permissible means. We are not responsible for security incidents caused by third-party service providers beyond our reasonable control; however, we will coordinate with such providers as required by law.